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About Tech Support Careers

Tech support personnel are in increasingly high-demand as our society becomes more and more reliant on technology. This position is ideal for an individual who is an expert at using various technologies, such as smartphones and gaming systems, and wants to pass on their knowledge to others. Tech support agents earn an average salary of $38,000 per year, but this varies depending on the company they are employed by.

What to Expect

Working in as a tech support agent offers the worker the opportunity to be a problem-solver and teacher for those who reach out for help with their technology. Employees are typically required to have at least a high school diploma or a GED, but an Associate’s or Bachelor’s degree in a technology-related field are preferred. However, the most important factor in getting hired as a tech support agent is your experience with the technology; the more well-versed you are in using a particular technology, the higher the chance you will be hired.