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About Call Center Careers

If you are looking for a job that is customer service oriented and emphasizes sociability and the ability to talk on the phone, working in a call center may be a great career choice for you! Call center employees serve customers by answering questions, helping to resolve problems, fulfilling customer requests, and maintaining the customer database. Working as a Call Center agent can earn you a yearly salary ranging from $25,000 to $45,000, depending on the company that you work for.

What to Expect

Employers typically look for job candidates that have obtained at least a high school diploma, but they hire individuals with college degrees more often than those without. Because this career is customer-service oriented, be prepared to talk to a lot of different individuals on a daily basis in a fast-paced work environment that demands high-energy and enthusiasm.