UPS, or United Parcel Service, is a worldwide package delivery service. Operating in more than 220 counties around the globe, UPS delivers over 15 million packages every day to more than 6.1 million customers. Fondly recognized by the company's brown delivery trucks, UPS delivers documents, letters and packages. Started as American Messenger Service in 1907, the company has grown steadily to become the shipping giant it is today.
The majority of applicants that interview for a position at UPS report a positive interview experience. Potential employees can expect a fairly straightforward interview process consisting of a face-to-face interview with a hiring manager, in which standard interview questions are posed. An example might include a question such as, "Describe a time a customer had a problem; how did you help resolve it?" Those applying for managerial positions may find a more rigorous interview process that may include a panel interview or a skills test. Potential employees can apply online or in person. Applicants who are offered positions may need to complete a drug test and submit to a background check.
UPS is hiring individuals to work as part-time Package Handlers. This is a physical, fast-paced position that involves continual lifting, lowering and sliding packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs. Part-time employees usually work 3 ½ - 4 hours each weekday (Monday through Friday) and typically do not work on weekends or selected holidays.
UPS Freight, a leader in the LTL trucking industry, is currently seeking an Operations Clerk to answer customer inquiries, process paperwork, and follow procedures concerning overages, shortages, damages, claims, and the tracing of freight.
UPS Freight is hiring individuals to work as Full-Time Road Drivers. This position involves the driving of a tractor-trailer for the over-the-road delivery of freight to two or more service centers and then returning to the original domicile. Road Drivers must pass a DOT physical and successfully pass a road test. Qualified applicants must have a valid Class A Commercial Drivers’ License with Haz-Mat and Twin Trailer endorsements, issued by this state. Road Drivers are expected to comply with all appearance standards.
As a Center Manager, responsibilities include managing the day-to-day operations of a retail location, opening and closing the center, managing the productivity and world-class customer service delivery of the team, monitoring cost control and expenses, providing weekly/monthly reports to the franchise owner. This position requires an outgoing personality, exceptional customer service skills and the ability to manage a team for peak performance in a retail-service environment. Other skills required are strong organizational skills, effective verbal and written communication skills, some accounting knowledge, good computer skills with knowledge of Internet applications, Microsoft Word and Excel; QuickBooks knowledge is a plus. Physical requirements include the ability to stand for several hours at a time and ability to lift 50-75+ lbs.
Primary responsibility is to deliver world-class customer service to UPS customers. This requires strong interpersonal skills, effective oral/written communication skills and the ability to work well with others. Computer application knowledge, including Microsoft Office (Word and Excel), is recommended and may be required. Knowledge of Internet applications is preferred. Physical requirements include the ability to stand for several hours at a time and ability to lift 50-75+ lbs.