Ross was founded in 1957 as a department store in California and remained fairly small until 1982 when a group of investors took interest. That group, which included the founder of Mervyns’, purchased the six existing stores and changed the business format to discount-priced retail stores. This change in ownership and structure helped explain the chain from 6 to 107 stores in just three years. As of 2012, the chain had over 1,000 stores operating throughout the US & Guam.
Like many large chains, a short, general application can usually be found in store and online. There may be a telephone interview, with at least one face-to-face interview in which the applicant is asked ten or fewer questions. Many of the interview questions are centered on resolving conflict, either with a customer or with another employee. Managerial positions often require a skills test, while cashiers are expected to be able to count back change. Additionally, a drug test and a background check may be required for employment.