Foot Locker, as it is today, was created through a purchase of the Kinney Shoe Corporation. Eventually, the brand was such a success, responsible for over 70% of the company’s sales, that the parent company that had initially purchased the Foot Locker specialty store renamed their corporation to match. With a brand following and large number of retail locations, Foot Locker has grown to become not only an athletic footwear retailer, but a retailer of sports merchandise, athletic and casual shoes, and accessories.
As with any customer service job, courteous demeanor as well as basic skills are evaluated. Many of the interview questions are centered on resolving conflict, either with a customer or with another employee. Additionally, a drug test and a background check may be required for employment.