Lowe's is a retail chain of home improvement stores located in the US, Canada and Mexico, with plans to start building stores in Australia. Started by Lucius S. Lowe in North Wilkesboro, NC in 1921, the chain now has 1710 stores in the United States. Lowe's is the second largest home improvement chain in the US, behind The Home Depot. Lowe's stores carry a variety of home improvement products, including lighting, appliances, lumber, plumbing and electrical supplies, small kitchen appliances and more.
The majority of applicants that interview for a position at Lowe's report a positive interview experience. Potential employees can expect a fairly straightforward interview process consisting of a face-to-face interview with a store manager, in which standard interview questions are posed. An example might include a question such as, "What is the most important skill to have in retail sales?" Potential employees can apply online or in person. Those applying for managerial positions may find a more rigorous interview process that may include a panel interview or a skills test. Applicants who are offered positions may need to complete a drug test and submit to a background check.
Customer Service Desk CSA’s are responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stocked. Assigned primarily to one zone on the sales floor, but may be required to work in other areas.
The Head Cashier manages the front end activities by proactively visiting Customer Service, Returns Desk, Front Line Registers, Commercial Registers, Lawn and Garden Registers, Vestibules and parking areas. They provide direction and support to associates. Helps to ensure Customer Service needs are met at all times. The Head Cashier is mainly located behind the registers where they are positioned to proactively assist in potential customer assistance while maintaining visibility of the exit doors for security and loss prevention issues. The Head Cashier is also required to respond to all customer and employee generated EAS alarm activations per the training guidelines, greet and acknowledge customers in a friendly, professional manner and provide quick responsive service to maximize the customer's shopping experience. Coach cashiers in providing great customer service. Responsible for all other duties as assigned.
As a Store Seasonal Employee you will be responsible for safe, accurate and efficient receiving and stocking of in-bound freight. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service.
Department Manager’s are responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stocked. Assigned primarily to one zone on the sales floor, but may be required to work in other areas.
Pull, load, and deliver customer purchases in a friendly, timely, safe and efficient manner. Greet and acknowledge all customers in a friendly, professional manner and provide quick, responsive customer service. Responsible for all other duties as assigned.
